1. Job Role To increase customer satisfaction by providing efficient and effective billing procedure and cashiering in accordance with the standards of Evolve Back Resorts.
2. Job Descriptions
(a) Guest Satisfaction: Meets and exceeds customer expectations by ensuring the excellent service and teamwork.
(b) Service Standard: Provides prompt, courteous service by bussing, serving, and setting tables.
(c) Upkeep of the area: Monitor and Upkeep all the F&B outlets. Coordinate with housekeeping for maintaining the cleanliness.
(d) Team Work: Maintains a favourable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate to achieve the goal.
(e) Upselling: Increasing the outlet revenue by consistent upselling.
(f) Book keeping: Maintaining all the department documents.
(g) Communication: Keeps immediate supervisor promptly and fully informed of
all problems or unusual matters of significance.